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  • Heathrow Express station architecture at Heathrow airport's Terminal 5.
    heathrow_airport802-22-07-2009.jpg
  • A guest looks out from a walkway down on to a  wide atrium within Sofitel, a 605 bedroom, 27 suite and 45 meeting room accommodation and business hub, situated at Heathrow Airport 's Terminal 5 hotel. Large areas of glass make this a landscape of modernity and the last daylight mixes with artificial lighting from the atrium's spotlights.From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ...
    heathrow_airport853-22-07-2009.jpg
  • A young lady from the US finishes stirring her vodka and cranberry juice cocktail and is about to sip her expensive drink at the bar of the Sphere Bar at Heathow Airport's Sofitel Hotel at Terminal 5. Drinking with an unseen friend whose hand we see in the lower part of the picture, the girl raises her conical glass to sip the alcoholic beverage before proposing a toast to their unforeseen night's stay in this luxury hotel after a cancelled flight. Some nuts are on a small dish which are largely untouched. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport548-14-07-2009.jpg
  • A greeting driver from Dover Heritage Taxis awaits his fare to arrive off a flight from Turkey in Heathrow Airport's Terminal 5
    heathrow_airport99-13-07-2009.jpg
  • WH Smiths travel literature on sale in departures shopping area of Heathrow airport's Terminal 5.
    heathrow_airport943-10-08-2009.jpg
  • Receptionist in the British Airways Galleries First .for First Class passengers at Heathrow airport's terminal 5.
    heathrow_airport908-10-08-2009.jpg
  • A businessman checks-in at the British Airways self-ticketing kiosk at Heathrow's terminal 5.
    heathrow_airport1416-18-08-2009.jpg
  • Mature lady employee at British Airways check-in at Heathrow Airport's Terminal 5.
    heathrow_airport1392-18-08-2009.jpg
  • Secure shrink-wrapped baggage seen in Heathrow airport's terminal 5.
    heathrow_airport675-17-07-2009.jpg
  • Telescopic window washing pole reaches on to 2nd storey arrivals glass near 747 at Heathrow Airport's T5
    heathrow_airport1129-12-08-2009.jpg
  • A passenger's leg is seen on the floor of a Heathrow Express train between terminals at Heathrow Airport. .
    heathrow_airport1675-24-08-2009.jpg
  • Greeting drivers await their passengers to arrive off a flight from Beijing. In the hectic international arrivals concourse of Heathrow's Terminal 5, the men hold up name boards to attract the attention of those Chinese nationals who are new students at a Bournemouth language college called Education First (EF), based on England's south coast. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport403-13-07-2009.jpg
  • Heathrow Express station architecture at Heathrow airport's Terminal 5.
    heathrow_airport807-22-07-2009.jpg
  • Looking up through a transparent floor, we see motionless passengers standing and waiting for a lift to arrive at Heathrow Airport's Terminal 5 'Heathrow Express' train link to central London. With their possessions of wheelie bags and a trolley laden wuth luggage, the unseen peoples' feet make a hard impression on the flooring with strong diagonal lines of this industrial design by architects HOK International in conjunction with Rogers, Stirk, Harbour & Partners. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ...
    heathrow_airport813-22-07-2009.jpg
  • A resting passenger sleeps on a specially-designed circular couch near airport gates during his layover transit period at Heathrow airport's Terminal 5. The man has jet lag after a long-haul flight across continents and now needs to re-adjust to British Summer time (BST). Vast sheets of window glass lets in natural daylight in this tranquil area where travellers can remain largely undisturbed from the otherwise hectic airport terminal created by the Richard Rogers Partnership (now Rogers Stirk Harbour and Partners). From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport40-10-07-2009.jpg
  • Showing the face of a man who enjoys his job, a chef reaches for a ladle hanging inside an extractor cover in the kitchens at the Vivre restaurant in Sofitel, a 605 bedroom, 27 suite and 45 meeting room accommodation and business hub Heathrow Airport's hub hotel attached to Terminal 5. The man is wearing a tall chef's hat called a toque and his uniform is pristine to reflect the hygiene standards expected of this luxury hotel and restaurant. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1224-15-08-2009.jpg
  • Heathrow writer-in-residence, Alain de Botton writes his airport novel in Departures at Heathrow Airport's Terminal 5.
    heathrow_airport1441-18-08-2009.jpg
  • Heathrow writer-in-residence, Alain de Botton writes his airport novel near 747 in Departures at Heathrow Airport's Terminal 5.
    heathrow_airport1125-12-08-2009.jpg
  • Heathrow writer-in-residence, Alain de Botton writes his airport novel in Departures at Heathrow Airport's Terminal 5.
    heathrow_airport1436-18-08-2009.jpg
  • Heathrow writer-in-residence, Alain de Botton writes his airport novel in Departures at Heathrow Airport's Terminal 5.
    heathrow_airport1438-18-08-2009.jpg
  • During the turnround of the British Airways jet aircraft, a refueller checks the safety of heavy fuel nozzles that connect from his bowser truck on the apron at Heathrow Airport's Terminal 5. He is ensuring the correct plugging of the connections as some 109 tons of Jet A1 aviation fuel flow at a rate of 3,000 litres a minute which is being uplifted into the wing tanks of this Boeing 747-300, a typical quantity of extra fuel for this aeroplane bound for Los Angeles. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1589-20-08-2009.jpg
  • Lone lady awaiting her luggage from domestic baggage reclaim carousel at Heathrow's Terminal 5.
    heathrow_airport528-14-07-2009.jpg
  • In an office stock room, an archivist in British Airways' Customer Experiences Divition shows some conceptual design ideas for future Business Class cabin layouts, seen at the airline's corporate headquarters at Waterside at Harmondsworth near Heathrow Airport. Having listened to their passengers' ideas for what they'd like to experience in their long-haul cabins, BA regularly come up with ways to make the flight for premium users a reason to become loyal fare-payers. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ..
    heathrow_airport1637-20-08-2009.jpg
  • A female member of the Thomas Cook staff issues foreign currency to an unseen airline passenger in the departures concourse at Heathrow Airport's Terminal 5. This Bureau de Change is one of two companies trading in foreign exchange, travel insurance and travellers cheques for passengers passing through this aviation hub is west London. We see on the wall behind the assistant, a beach paradise scene of palm trees, calm seas and beach chalets, the idea of tranquillity and prosperity. On the left are the exchange rates for the world's currencies for purchase at this kiosk. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1135-12-08-2009.jpg
  • An Islamic prayer mat has been left positioned into the corner of this seemingly ordinary room but which is a Multi-faith room for passengers seeking solace and tranquillity in an otherwise busy Terminal 5 at Heathrow Airport. Airport operator BAA provide this sanctuary in various locations around the vast airport complex but this is the newest in Departures of T5. The rug has an image from Mecca and points Eastwards to the birthplace of Mohammed and the direction of the Hajj. On the wall is a poster offering welcome to other religions: To Sikhs, Buddhists, Christians, Jews, Humanists, Jains, Hindus and Rastafarians, to name a few. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ...
    heathrow_airport876-10-08-2009.jpg
  • A close-up detail of teenage words, written in marker pen on a young person's arm in the departures concourse of Heathrow Airport's Terminal 5. Holding the handles of her baggage trolley that has an open bag in which we see some possessions, the girl displays the words 'I (heart) love you' and the name of Kentin Bisou. It may be a declaration of true love or just a teenage prank before an adventure starts from this aviation hub. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport619-15-07-2009.jpg
  • A greeting driver attempts to identify one of his passengers from a group of non-English-speaking young people who have just arrived off a flight from Beijing. In the hectic international arrivals concourse of Heathrow's Terminal 5, the man hold up a name board to attract the attention of those Chinese nationals who are new students at a Bournemouth language college called Education First (EF), based on England's south coast. With the help of a chaperone, the man points to a young girl in the hope she might be on his list. Neither speak each other's mother tongue and the language barrier is difficult to overcome. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport424-13-07-2009.jpg
  • Seen from ground level, we see one of the giant 'hand nodes' of Heathrow Airport's Terminal 5 roof structure. Developed by Arup to design the geometry of abutment steel supports, this engineering challenge needed to help support 50 ton tusk rafters to made T5 the largest free-standing building in the UK. A large H denotes the check-in zone for international passengers. The main architecture was created by the Richard Rogers Partnership (now Rogers Stirk Harbour and Partners) and opened in 2008 after a cost of £4.3 billion. Terminal 5 has the capacity to serve around 30 million passengers a year. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport1670-24-08-2009.jpg
  • Seen from an aerial walkway, we look down on airline passengers awaiting the arrival of their baggage in the baggage reclaim hall in the arrivals of Heathrow Airport's Terminal 5. 50-70,000 pieces of British Airways baggage a day travel through 11 miles of conveyor belts which were installed in a 5-storey underground hall beneath the 400m (a quarter of a mile) length of Terminal 5. T5 alone has the capacity to serve around 30 million passengers a year and was completed in 2008 at a cost of £4.3bn. The system was designed by an integrated team from the airport operator BAA, BA and Vanderlande Industries of the Netherlands, and handles both intra-terminal and inter-terminal luggage. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport1527-19-08-2009.jpg
  • Honeymooners cuddle in front of their Boeing 747-400 that will soon take them on a round-the-world adventure, leaving from Heathrow Airport's Terminal 5B. The couple are seen as silhouettes against the natural light of the large plate glass windows. As the aircraft is readied and before the flight's air travellers are called to the departure gate, the young man and woman put their heads imagining what new things they will see as their airliner is about to transport them to experience new cultures and possibly a new life. In the background, we see other jets that are parked in their respective jetties across the main movement area, the apron. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1521-19-08-2009.jpg
  • A production line of lady employees from the world's largest independent provider of airline catering and provisioning services, Gate Gourmet, prepare salad trays in the company's factory on the southern perimeter road at Heathrow Airport, West London. Gate Gourmet serve more than 200 million meals on 2 million airline flights a year to their 250-plus airline customers at more than 100 airport locations around the globe. Apart from creating the bespoke meals for an airline's culture and ethnic demands, that pack the pre-flight carts, deliver and load into the aircraft galleys and afterwards, they dispose of the waste and strip, wash and sterilize the equipment. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1361-18-08-2009.jpg
  • With traffic cones arranged to avoid accidents in the darkness, the spinning turbofan blades of a British Airways Boeing jet aircraft are highlighted by the headlights of an airfield vehicle during the airliner's overnight turnaround at Heathrow Airport. The beauty of the engine's cowling and the wing to which it is attached shows the marvel of its engineering, of its magnificent aviation design. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).  Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1099-11-08-2009.jpg
  • Heathrow Express lift passengers with matching baggage in Heathrow airport's terminal 5.
    heathrow_airport651-17-07-2009.jpg
  • Departing lovers say their emotional farewells in Departures at Heathrow Airport's Terminal 5.
    heathrow_airport1489-19-08-2009.jpg
  • A young mother holds up her daughter to insert a letter into a post box at Heathrow Airport's Terminal 5. The girl half-climbs up the red pillar box and tries to get the postage item into the narrow slot which is an even tighter fit because of security considerations - avoiding larger and potentially dangerous packages from entering the airport's postal system. In the background we see the bustle of a departures concourse where British Airways passengers walk past after having checked-in at BA's hub terminal. At a cost of £4.3 billion, Terminal 5 has the capacity to serve around 30 million passengers a year. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ..
    heathrow_airport684-17-07-2009.jpg
  • Amid the hectic arrivals concourse of Heathrow airport's Terminal 5, two friends hold on to each other tight after an international arrival. Standing in front of a Mastercard ad which shows scenes of London, the coupe squeeze each other tight amid an otherwise hectic airport concourse in heathrow's Terminal 5. They have clearly missed each other after such a break apart but are otherwise oblivious to the crowds that surround them in this busy international airport. They embrace with genuine affection for each other in a display of sexual freedom that is otherwise seen as a taboo in other countries. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport592-15-07-2009.jpg
  • A helium-filled Welcome Home balloon floats in the air in Heathrow Airport's Terminal 5 arrivals hall. Three families have gathered to meet their respective sons who have been travelling around the world during their university gap year sabbatical trip of a lifetime. Floating upwards, the balloon is brightly coloured amid the hectic concourse where other relatives greet their loved-ones after months away from home on their adventures. This is a tradition practised across the world's airports where families are separated by the need to travel or work in other countries and the emotion of meeting again after long absences is always hard. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport50-13-07-2009.jpg
  • A chef working for the world's largest independent provider of airline catering and provisioning services, Gate Gourmet, fries Welsh Lamb cutlets in the company's factory on the southern perimeter road at Heathrow Airport, West London. Gate Gourmet serve more than 200 million meals on 2 million airline flights a year to their 250-plus airline customers at more than 100 airport locations around the globe. Apart from creating the bespoke meals for an airline's culture and ethnic demands, that pack the pre-flight carts, deliver and load into the aircraft galleys and afterwards, they dispose of the waste and strip, wash and sterilize the equipment. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1368-18-08-2009.jpg
  • A lady employee of the world's largest independent provider of airline catering and provisioning services, Gate Gourmet, reaches out to add the last items in the company's factory on the southern perimeter road at Heathrow Airport, West London. Gate Gourmet serve more than 200 million meals on 2 million airline flights a year to their 250-plus airline customers at more than 100 airport locations around the globe. Apart from creating the bespoke meals for an airline's culture and ethnic demands, that pack the pre-flight carts, deliver and load into the aircraft galleys and afterwards, they dispose of the waste and strip, wash and sterilize the equipment. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1349-18-08-2009.jpg
  • Writer Alain de Botton is interviewed by CNN, promoting his Heathrow Diary book at Heathrow Airport's Terminal 5.
    heathrow_airport1499-19-08-2009.jpg
  • Lady passenger sampling Concorde Dining in the British Airways First Class restaurant at Heathrow airport's terminal 5.
    heathrow_airport905-10-08-2009.jpg
  • Two elderly but travel-wise passengers read the morning newspapers while awaiting their check-in zone to open in Heathrow Airport's Terminal 5 departures concourse. The front page of the Daily Mail proclaims that Swine Flu is getting more serious after a period of summer when schools are about to re-open and temperatures about to drop for autumn. With their baggage stacked on a trolley the couple wait patiently after an early morning coach brought them to this aviation hub for BA only flights. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ..
    heathrow_airport667-17-07-2009.jpg
  • Unloading a bulky plasma flatscreen TV from vehicle at departures level of Heathrow's Terminal 5.
    heathrow_airport608-15-07-2009.jpg
  • Airline passengers collect trolleys in the baggage reclaim hall in the arrivals of Heathrow Airport's Terminal 5.
    heathrow_airport484-14-07-2009.jpg
  • Arriving passengers, British Airways aircraft and airport architecture at Heathrow's Terminal 5.
    heathrow_airport452-14-07-2009.jpg
  • A hotel waiter delivers a meal ordered from toom service in the heathrow Airport Sofitel, attached to Terminal 5.
    heathrow_airport1554-19-08-2009.jpg
  • Departing passenger use British Airways self-service check-in kiosks at Heathrow Airport's Terminal 5.
    heathrow_airport1418-18-08-2009.jpg
  • A departing lover hugs her boyfriend farewell before her long-haul flight in the Departures concourse at. Heathrow Airport's Terminal 5. While embracing her young man, she gazes off into the distance amid the otherwise busy airport terminal where the emotions of parting as well as the joys of reunited loved-ones are played out in various parts of aviation hubs around the world. They are both in their own worlds, removed from the noise and confusion of other passengers. Her departure is brief and yet their sadness of being separated is plainly too much to bear. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1483-19-08-2009.jpg
  • Seen from an aerial view far above the ground level, is a young boy who leaps across a fountain water feature landscape outside Heathrow Airport's Terminal 5 building .created by the Richard Rogers Partnership (now Rogers Stirk Harbour and Partners). The highlight of a high sun glints off the wet pavement as 55 Choreoswitch waterswitches made by Ocmis are linked to 11 pumps located in a purpose built basement plant room beneath the Plaza. The switches are linked to a unit that also controls the 110 colour changing LED lights integrated into the nozzle housings. Displays can be fast and energetic with dramatic colours or subdued and gentle. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport395-13-07-2009.jpg
  • Security employed by contractor OCS monitors an X-ray machine at Heathrow Airport's Terminal 5. Teams of 5-8 perform a rotational order of tasks, changing every 20 minutes: A loader (asking travellers to take off clothing, shoes etc); archway detectors; X-ray operator; liquid tester and bag searcher. The X-ray operator can earn a £50 bonus for a suspect item randomly inserted by undercover officials and known as an Airlock Find. Also, a Tip is a random image flashed on the screen that shows a suspect item they have to spot. A typical day of searched passengers is 25,000 passengers in T5. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1461-18-08-2009.jpg
  • Menu specification of a Business Class in-flight airline salmon meal are compared next to finished dishes in the world's largest independent provider of airline catering and provisioning services, Gate Gourmet, reaches out to add the last items in the company's factory on the southern perimeter road at Heathrow Airport, West London. Gate Gourmet serve more than 200 million meals on 2 million airline flights a year to their 250-plus airline customers at more than 100 airport locations around the globe. Apart from creating the bespoke meals for an airline's culture and ethnic demands, that pack the pre-flight carts, deliver and load into the aircraft galleys and afterwards, they dispose of the waste and strip, wash and sterilize the equipment. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1379-18-08-2009.jpg
  • Individual trays for airline baggage in the Early Bags Store where 4,000 pieces are held. 50-70,000 pieces of British Airways baggage a day travel through 11 miles of conveyor belts which were installed in a 5-storey underground hall beneath the 400m (a quarter of a mile) length of Terminal 5 at Heathrow Airport. Here we see items of luggage spending 4 hours in transit, held in a fully-automated parking lot for bags. Computers decide when to fish the item out and re-introduce it into the system and load it on to the appropriate aircraft. T5 alone has the capacity to serve around 30 million passengers a year and was completed in 2008 at a cost of £4.3bn. The system was designed by an integrated team from the airport operator BAA, BA and Vanderlande Industries of the Netherlands, and handles both intra-terminal and inter-terminal luggage. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport1184-13-08-2009.jpg
  • An exterior view of Heathrow Airport's Terminal 5 building in West London. Created by the Richard Rogers Partnership (now Rogers Stirk Harbour and Partners). A lit airfield navigation taxiway sign shows the route number and code for pilots to find their way around the confusing network of taxiways and there are 1 million square metres of new apron and taxiway pavement for T5. At a cost of £4.3 billion, the 400m long T5 is the largest free-standing building in the UK with the capacity to serve around 30 million passengers a year. The Terminal 5 public inquiry was the longest in UK history, lasting four years from 1995 to 1999. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ...
    heathrow_airport1073-11-08-2009.jpg
  • A lone departing female passenger descends one of the 105 escalators in Terminal 5 of London's Heathrow Airport. Surrounded by the grand architecture created by the Richard Rogers Partnership (now Rogers Stirk Harbour and Partners), we look upwards at this vast atrium that takes passengers through 5A in departures to the outlying gates into Terminal 5B.Terminal 5 has the capacity to serve around 30 million passengers a year, taking £4.3bn to build. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ...
    heathrow_airport10-10-07-2009.jpg
  • Passing air crew walk past the Paul Smith chateau door at Heathrow airport's terminal 5
    heathrow_airport983-11-08-2009.jpg
  • South Africa-bound passenger with the suitcase he has owned since 6 years-old at Heathrow airport's terminal 5
    heathrow_airport506-14-07-2009.jpg
  • Heathrow writer-in-residence, Alain de Botton writes his airport novel in Departures at Heathrow Airport's Terminal 5.
    heathrow_airport1435-18-08-2009.jpg
  • Children experiencing pre-holiday excitement in check-in areas at Heathrow Airport's Terminal 5.
    heathrow_airport1408-18-08-2009.jpg
  • Stacks of prepared food is refrigerated and destined for airline in-flight meals by Gate Gourmet at Heathrow Airport. .
    heathrow_airport1369-18-08-2009.jpg
  • In the British Airways Galleries First lounge at Heathrow Airport's Terminal 5 passengers work on identical DELL laptops
    heathrow_airport919-10-08-2009.jpg
  • Childrens' Disney-themed pink baggage in check-in areas at Heathrow Airport's Terminal 5.
    heathrow_airport1427-18-08-2009.jpg
  • In the British Airways Galleries First lounge at Heathrow Airport's Terminal 5, two businessmen sit with identical laptops open, perched on their knees. The colleagues are en-route to Australia and are enjoying this exclusive facility (only available to passengers travelling in First and Gold Executive Club members) designed by Artwise. The lounge's 15,000 sq ft complex was built at the cost of £60 million. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport921-10-08-2009.jpg
  • Dutch edition book cover of Alain de Botton's "A Week at the Airport: A Heathrow Diary" containing photography by Richard Baker.
    heathrow_NL.jpg
  • The main nose wheel of a British Airways airliner is parked on a stand at Heathrow Airport. The identifying names of the Boeing type range such as 777s, 767, 747 and 757s are also stencilled on the apron concrete to allow exact distances for expandable air bridges and other airfield vehicles to connect and service these differing-sized commercial airliners. The pilot has devices inside and outside to gauge the exact spot to break to a standstill though these marks are largely unsighted to them, high up in the cockpit. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). ..
    heathrow_airport1090-11-08-2009.jpg
  • NHS Paramedic Responders' Specialized Rockhopper mountain bikes are propped up in Arrivals concourse at Heathrow's T5.
    heathrow_airport1133-12-08-2009.jpg
  • Queues of newly-arrived airline passengers line up to await their turn at the UK Border Agency's passport control at Heathrow Airport's Terminal 5. Immigration officers deal with each member of the public seeking entry into the United Kingdom but on average, 10 a day are refused entry at this London airport and between 2008 and 2009, 33,100 people were detained at the airport for mainly passport irregularities. The UK Border Agency is responsible for securing the United Kingdom borders and controlling migration in the UK. They manage border control enforcing immigration and customs regulations and also consider applications for permission to enter or stay in the United Kingdom, citizenship and asylum. From writer Alain de Botton's book: "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport1153-12-08-2009.jpg
  • Traditional Chinese from Taiwan edition book cover of Alain de Botton's "A Week at the Airport: A Heathrow Diary" containing photography by Richard Baker.
    heathrow_taiwan.jpg
  • A helium-filled Welcome Home balloon floats in the air and a home-made banner stretches across Heathrow Airport's Terminal 5 arrivals hall. Three families have gathered to meet their respective sons who have been travelling around the world during their university gap year sabbatical trip of a lifetime. With balloon and banner amid the hectic concourse where other relatives greet their loved-ones after months away from home on their adventures. This is a tradition practised across the world's airports where families are separated by the need to travel or work in other countries and the emotion of meeting again after long absences is always hard. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport63-13-07-2009.jpg
  • The three letter IATA codes for some of the world's airport destinations have been used as part of an art design in a plaza outside Heathrow Airport's Terminal 5. An arc of these neon-lit codes form an arch on a panel near one of the 1,500 semi mature trees. Illuminated in a sequence, they are all lit here before the sequence re-starts and they all become dimmed. Terminal 5 was created by the Richard Rogers Partnership (now Rogers Stirk Harbour and Partners) and has the capacity to serve around 30 million passengers a year. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport544-14-07-2009.jpg
  • Boys from a Scottish scout group sit and in the departures concourse of Heathrow Airport's Terminal 5. All wearing traditional kilts favoured by the Scots, the lads are en-route between Switzerland and Scotland after a week's international jamboree in the Alps. Their sleeves are filled with the stitched badges of past achievements and one reads a newspaper while the others pass away the time before their flight by watching other passengers. The kilt's are alternately red and green and historically, relate to their wearers old family clans. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport486-14-07-2009.jpg
  • Lying horizontal in a busy salon, a lady passenger receives eyebrow threading treatment during a beauty session at the Blink Eyebrow Bar in World Duty Free, Heathrow Airport's terminal 5. The beautician holds the thread that squeezes the woman's eyebrow follicles, removing the tiniest and finest hair right from the root. Threading is a technique that China has been using for centuries but has recently become popular in western countries. Amid the busy departures terminal of this international aviation hub, this is a corner of quiet and tranquillity before the woman traveller boards her business flight after this few minutes of pampering. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport194-13-07-2009.jpg
  • A production line of lady employees from the world's largest independent provider of airline catering and provisioning services, Gate Gourmet, prepare salad trays in the company's factory on the southern perimeter road at Heathrow Airport, West London. Gate Gourmet serve more than 200 million meals on 2 million airline flights a year to their 250-plus airline customers at more than 100 airport locations around the globe. Apart from creating the bespoke meals for an airline's culture and ethnic demands, that pack the pre-flight carts, deliver and load into the aircraft galleys and afterwards, they dispose of the waste and strip, wash and sterilize the equipment. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1357-18-08-2009.jpg
  • A British Airways baggage handler scans the bar code of his airline passenger's item of luggage before loading it into the aircraft hold container bins. 50-70,000 pieces of BA baggage a day travel through 11 miles of conveyor belts which were installed in a 5-storey underground hall beneath the 400m (a quarter of a mile) length of Terminal 5 at Heathrow Airport. T5 alone has the capacity to serve around 30 million passengers a year and was completed in 2008 at a cost of £4.3bn. The system was designed by an integrated team from the airport operator BAA, BA and Vanderlande Industries of the Netherlands, and handles both intra-terminal and inter-terminal luggage. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport1200-13-08-2009.jpg
  • A young African mother allows her sleeping baby some well-earned rest at Heathrow Airport's Terminal 5. In the departures concourse the mum and her child await their check-in zone to open in this international aviation hub in West London. The infant sleeps soundly, wrapped to its mother's back in the traditional manner for carrying children in the developing world. It is a simple scene of everyday care for one's child and airport operator spent £4.3 billion on Terminal 5 which has the capacity to serve around 30 million passengers a year. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport1068-11-08-2009.jpg
  • Pictogram illustrations of an adult and child choosing a floor in a lift (elevator) at Heathrow airport's Terminal 5.
    heathrow_airport839-22-07-2009.jpg
  • International baggage reclaim hall seating and Skycap luggage barrow at Heathrow's Terminal 5. .
    heathrow_airport518-14-07-2009.jpg
  • Baggage reclaim hall architecture and advertising at Heathrow's Terminal 5.
    heathrow_airport467-14-07-2009.jpg
  • Lady's legs and designer shoes at Caviar House & Prunier at Heathrow airport's Terminal 5
    heathrow_airport316-13-07-2009.jpg
  • Money retailer Travelex foreign currency rates displayed at Heathrow's Terminal 5.
    heathrow_airport1667-24-08-2009.jpg
  • Jetty wheels and ducts for pre-conditioned air that feeds into parked airliners on the apron at Heathrow Airport's Terminal 5
    heathrow_airport1598-20-08-2009.jpg
  • Out of focus, anonymous passengers pass-by against strong backlight in Departures at Heathrow Airport's Terminal 5.
    heathrow_airport1443-18-08-2009.jpg
  • A businessman holds travel documents as he checks-in at the British Airways self-ticketing kiosk at Heathrow's terminal 5.
    heathrow_airport1419-18-08-2009.jpg
  • One of Arup's 'torso nodes' engineering roof support strut and advertising image in Heathrow Airport's Terminal 5.
    heathrow_airport1267-16-08-2009.jpg
  • Heathrow writer-in-residence, Alain de Botton contemplates his airport novel near 747 in Departures at Heathrow Airport's T5
    heathrow_airport1128-12-08-2009.jpg
  • TV news on screen in luxury room at hotel chain Sofitel at Heathrow Airport's Terminal 5.
    heathrow_airport1114-12-08-2009.jpg
  • A young African mother allows her sleeping baby some well-earned rest on her back at Heathrow Airport's Terminal 5.
    heathrow_airport1065-11-08-2009.jpg
  • WH Smiths true crime and horror literature on sale in departures shopping area of Heathrow airport's Terminal 5.
    heathrow_airport939-10-08-2009.jpg
  • An exterior dusk view of the Heathrow terminal 5 hotel Sofitel showing wasteground still to be developed.
    heathrow_airport1256-15-08-2009.jpg
  • A young brother and sister look on in awe while a British Airways check-in lady asks security questions of the pair's parents who are taking her children on a long-haul flight from London Heathrow Airport's Terminal 5. The family baggage has been tagged and is about to disappear down the belt to join up to 70,000 other items in this average day at T5. The siblings stare as the young woman checks the travel details of the mother and father who have booked Business Class seats for them all. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009). .
    heathrow_airport1396-18-08-2009.jpg
  • A young girl in transit between India and the US, entertains herself by throwing her pet toy tiger as far as the ceiling in a departure window of Heathrow Airport's Terminal 5. In front of a Boeing 777 jet airliner's nose and cockpit, the girl is a silhouette against the large windows that allow in the natural light. Behind the parked aircraft, another British Airways passenger jet taxies past, its tail at right-angles to the stationary airplane although they both look like the same plane. With her family baggage next to her, the child is enjoying some hours of freedom before another long-haul flight westwards. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).
    heathrow_airport443-14-07-2009.jpg
  • WH Smiths travel literature on sale in departures shopping area of Heathrow airport's Terminal 5.
    heathrow_airport947-10-08-2009.jpg
  • WH Smiths biographical literature on sale in departures shopping area of Heathrow airport's Terminal 5.
    heathrow_airport941-10-08-2009.jpg
  • Business passengers self-service in the British Airways Galleries Club for passengers at Heathrow airport's T5
    heathrow_airport936-10-08-2009.jpg
  • In the British Airways Galleries First lounge at Heathrow Airport's T5 a passenger reads the Business section of a newspaper.
    heathrow_airport914-10-08-2009.jpg
  • BAA staff watching security awareness film while awaiting issue of security passes at Heathrow airport.
    heathrow_airport894-10-08-2009.jpg
  • An Islamic prayer mat positioned towards Eastern Mecca in a corner of the Multi-faith room at Heathrow T5.
    heathrow_airport877-10-08-2009.jpg
  • Skycaps and their baggage barrows await more buisiness on the upper Departures level of Heathrow Airport's Terminal 5.
    heathrow_airport849-22-07-2009.jpg
  • One of Arup's 'torso nodes' help support 50 ton tusk rafters to made Heathrow airport's T5 largest free-standing building in UK
    heathrow_airport842-22-07-2009.jpg
  • Reflected in the windows of hotel chain Sofitel, a climbing aircraft takes-off from Heathrow airport's Terminal 5.
    heathrow_airport832-22-07-2009.jpg
  • A lift (elevator) shows it is ascending to the top floor number 5 at Heathrow airport's Terminal 5.
    heathrow_airport829-22-07-2009.jpg
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